Outsource2india's Call Center Staffing Calculator
Call Center calculator can help you calculate the number of agents required for your needs as well the cost, with minimal input. All you have to do is enter in the type of your project, the service type, the target country, the call count, the average handling type and your shift coverage preferences, and your resources and budget will be calculated!
Have a look at our calculator: http://www.outsource2india.com/callcenter-staffing-calculator.asp#top
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Number of agents in a call center The calculator works out number of call center agents using Erlang C formula for given call load and service level. |
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PLANETCALC, Outsource2india's Call Center Staffing Calculator
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